The reception staff is communicative, professional, helpful, and were a wiz at scheduling. I had a moment where I got lost so I called and the receptionist told me she would stay on the phone with me until I arrived. The office was immaculately clean. Dr. Chan was honest, intelligent, friendly and I felt like I was in good hands. The procedure to cut out my scar was not long and I’m excited for the results. The surgical results look promising. During healing time, I have been staying away from sweets and eating more vegetables than usual to give my body what it needs to heal well, and not drinking also which is important.I recommend this clinic.